Thank you for choosing Tidal Drift LLC!

We are committed to providing safe and efficient shipping services. Currently, we only offer shipping within the United States and do not support international shipping.

Shipping Area

We currently only ship to the United States.

International orders are not currently supported.

Order Processing Time

Processing Time: 1–2 business days

Processing time may be extended due to stock replenishment, severe weather, or other force majeure events.

Shipping Method

We will select a suitable logistics carrier for delivery based on the order weight, size, and shipping address.

Common carriers include:

USPS (United States Postal Service)

UPS (United Parcel Service)

FedEx

Delivery Time

Estimated delivery times are as follows:

Shipping Method | Estimated Delivery Time

Standard Shipping | 3–7 business days

Expedited Shipping | 2–3 business days

Actual delivery time may be delayed due to weather, holidays, peak shipping seasons, or carrier-related factors.

Shipping Information

Shipping costs will be automatically calculated and displayed on the checkout page based on your order amount, item weight, and delivery address.

Order Tracking

After your order is shipped, we will send you a tracking notification and tracking number via email.

You can check the package’s shipping status on the corresponding carrier’s official website using the tracking number in the email.

Delivery Address

Please carefully verify your delivery address before placing your order.

Costs incurred due to incorrect customer information leading to failed delivery, returns, or re-delivery may be borne by the customer.

If you need to change your delivery address after order submission, please contact us as soon as possible. If your order has already entered the shipping process, we may not be able to modify the delivery information.

Delivery Delays

While we will make every effort to ensure timely delivery, the following situations may cause delivery delays:

Severe weather

Natural disasters

Peak holiday periods

Carrier operational delays

Force majeure

We appreciate your understanding and patience regarding delays caused by the above situations.

Receiving Issues

If you receive a package with any of the following issues:

The package is lost

The goods are damaged

The wrong goods were received

The tracking information for the package has not been updated for a long time

Please contact us as soon as possible after receiving the goods and provide your order number and relevant photos (if applicable). We will assist you in resolving the issue as quickly as possible.