PRIVACY POLICY

Tidal Drift LLC (hereinafter referred to as "we," "the Company," or "Tidal Drift") values your privacy and is committed to protecting the personal information you provide when visiting and using our website. This Privacy Policy outlines how we collect, use, protect, and manage your personal information.

By visiting our website, purchasing our products, or contacting us, you consent to the information handling practices described in this Privacy Policy.

1. Information We Collect

To provide a better shopping experience and customer service, we may collect the following types of information:

(1) Information you voluntarily provide

Including, but not limited to:

Name
Mailing address
Email address
Phone number
Billing and shipping information
Order details
Inquiries submitted to customer service
(2) Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Access time
Pages viewed
Website usage data

This information is used to improve website performance, optimize user experience, and enhance service quality.

2. How We Use Your Information

We may use the collected information for the following purposes:

Processing and shipping your orders
Providing customer support services
Sending order confirmations and shipping notifications
Improving our products and website services
Preventing fraud, illegal transactions, or security risks
Providing relevant product information and promotions based on your preferences

We do not sell, rent, or share your personal information with third parties without authorization.

3. Payment Information Security

All payment transactions are processed through secure payment processing systems.

We do not store your full credit card number or bank account information. Payment information is processed by certified third-party payment service providers in accordance with applicable security standards.

4. Cookies

Our website may use cookies or similar technologies to:

Remember your shopping preferences
Analyze website traffic
Improve website functionality
Provide a more personalized shopping experience

You can manage or disable cookies through your browser settings; however, doing so may affect the proper functioning of certain website features.

5. Information Sharing

When necessary, we may share limited information with the following third parties:

Payment service providers
Logistics and shipping partners
Website technical service providers
Parties to whom disclosure is required by law or regulation

All third parties are required to handle your information in accordance with applicable laws and security requirements. 6. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, use, disclosure, or alteration.

However, please note that no method of internet transmission or electronic storage is 100% secure; therefore, we cannot guarantee the absolute security of your information.

7. Your Privacy Rights

Subject to applicable law, you may have the following rights:

To access your personal information
To request the correction of inaccurate information
To request the deletion of your personal information
To opt out of receiving marketing emails

To exercise these rights, please contact us using the methods below.

8. Children's Privacy

Our services are not directed at children under the age of 13.

We do not knowingly collect personal information from children under the age of 13. If we discover that such information has been collected, we will take steps to delete it promptly.

9. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business, legal requirements, or service adjustments.

Any updates will be posted on this page, along with the latest effective date.

Thank you for trusting Tidal Drift LLC. We remain committed to protecting your privacy and striving to provide you with a safe and reliable shopping experience.