TERMS AND CONDITIONS

Welcome to the Tidal Drift LLC website. By accessing and using this website, or by purchasing our products, you agree to be bound by the following terms and conditions. Please read these terms carefully before making a purchase.

1. Website Terms of Use

This website is operated by Tidal Drift LLC.

You agree to use this website only for lawful purposes and in compliance with all applicable laws and regulations. Any conduct that compromises the security of the website, interferes with the user experience of others, or violates the law is prohibited.

2. Product Information

We strive to ensure the accuracy of product information on the website, including:

Product descriptions
Product images
Product specifications
Product prices

Slight variations in product color and appearance may occur due to differences in display devices, lighting conditions during photography, or production batches.

Tidal Drift LLC reserves the right to update product information, prices, and inventory status at any time, without affecting orders that have already been placed.

3. Product Sales Policy (One-Time Purchase)

All Tidal Drift LLC products are sold on a one-time purchase basis.

Purchasing our products does not automatically enroll you in any subscription service, membership program, or recurring billing arrangement.

Customers are required to pay only the product price and applicable shipping fees shown at checkout. We will not initiate any subsequent sales or automatic charges unless the customer voluntarily places another order.

4. Order Confirmation and Payment

Once you submit an order, we will send an order confirmation.

All orders are subject to payment verification and inventory confirmation before processing.

We reserve the right to cancel orders for reasons including, but not limited to:

Insufficient inventory
Inability to verify payment information
Errors in order details
Suspected fraudulent activity

If an order is cancelled, we will refund the amount paid using the original payment method.

5. Return and Refund Policy

Given that our products include items for personal use and water sports equipment, and to ensure hygiene, safety, and quality standards:

All items are "Final Sale" unless there is a manufacturing defect.

We do not accept return or exchange requests based on the following reasons, provided there are no quality issues:

Change of mind
Incorrect size selection
Color differs from expectations
Personal reasons following use
6. Handling Defective Products

If you receive a product with a manufacturing defect, please contact us within a reasonable timeframe after receipt. Please provide:

Order number
Photos or videos of the product
Description of the defect

Once we verify that the issue is a product quality defect, we will provide one of the following, depending on the specific circumstances:

Product replacement
Refund
Other reasonable solutions

Damage resulting from normal wear and tear, misuse, accidents, or human error is not considered a product defect.

7. Shipping Policy

We will arrange for the delivery of products based on the order information provided.

Delivery times may be affected by the following factors:

Logistics carrier processing times
Weather conditions
Holidays
Force majeure events

Customers are responsible for providing an accurate and complete delivery address. The customer bears responsibility for any delivery issues caused by an incorrect address.

8. Website Content and Intellectual Property

All content on this website, including but not limited to:

Text
Images
Trademarks
Page designs
Product information

is the property of Tidal Drift LLC or its respective rights holders. Unauthorized copying, modification, or commercial use is prohibited.

9. Limitation of Liability

Tidal Drift LLC is committed to providing safe, high-quality water sports products.

However, to the extent permitted by law, we are not liable for indirect losses caused by:

Improper use of the product
Failure to follow product instructions
Unforeseen third-party factors
Temporary website inaccessibility

Customers should use all swimming and water sports products correctly and safely, in accordance with their own circumstances.

10. Modification of Terms

Tidal Drift LLC reserves the right to modify or update these terms and conditions at any time.

Updated terms will be posted on the website and will take effect from the date of publication.

Thank you for choosing Tidal Drift LLC. We are dedicated to providing you with reliable water sports gear and an excellent shopping experience.